Lindsey wanted a wristwatch for Christmas this year, and not just any old wristwatch. She wanted one that had Rapunzel on it from Disney's movie Tangled that we had seen Thanksgiving Day. She wanted it to be digital, but her teacher told her she would be "very disappointed" if Santa brought her a digital one, because she needed practice reading the time the old-fashioned way.
I dutifully go to the Disney store website and use their tools to design the watch. I pick the watch face, the color of the band, even personalize it with her name. Each watch is custom-made for each order, depending on color and design selected.
I finish personalizing the watch, including putting Lindsey's name on it, and order it on December 13th. That should be in plenty of time, I've got two weeks until Christmas and I live in the internet age when things get delivered in 24 hours from the click of a mouse. I receive an email confirmation of the order.
By December 21st I haven't seen a shipping notification, so I check on my order. The only message is "not shipped." So I call the customer service number to find out when they expect to ship it.
I could've hugged the FedEx guy. He looked tired and cold and probably could've used it, but instead I gave him a huge smile and said "Thank you, you have no idea what this will mean to a little girl." I think that helped brighten his day.